The introduction certificate is designed to prepare students for entry-level positions in various hotel and restaurant business environments. The students will receive training in fundamental computer skills and hotel and restaurant practices, giving them an understanding of the varied responsibilities and skills necessary for employment in entry level hotel and restaurant support positions.
Upon successful completion of this program, students will be able to:
effectively operate a computer system and its peripheral devices;
acquire a working knowledge of the hospitality industry;
acquire a strong working knowledge of front desk operations;
and acquire a working knowledge of the human and physical resources related to property management.