2024-2025 College Catalog
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CIS 134 - Google IT Support Professional II
Credits: 3
Lab/Lecture: Three lecture.
This is the second in a 3-class series at Coconino Community College aimed to have students earn the Google IT Support Professional Certificate. Students must complete the full 3-class series (CIS 132, CIS 134, and CIS 136) in sequential order and within the shortest time-period possible (e.g. a consecutive Fall and Spring semester sequence). In addition to “passing” each class, students must meet all Google defined grading thresholds for quizzes and hands-on labs to complete the full program and receive the Google IT Support Professional Certificate.
In this class (CIS 134) students will complete the third Google course in the program; Course 3: Operating Systems and You: Becoming a Power User.
Course Outcomes:
Students will be able to:
- navigate the Windows and Linux filesystems using a graphical user interface and command line interpreter;
- set up users, groups, and permissions for account access;
- install, configure, and remove software on the Windows and Linux operating systems;
- configure disk partitions and filesystems;
- understand how system processes work and how to manage them;
- examine system logs and remote connection tools;
- apply operating system knowledge to troubleshoot common issues in an IT Support Specialist role.
Prerequisite(s): CIS 132
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