2020-2021 College Catalog_Amended 
    
    Jan 15, 2025  
HELP
2020-2021 College Catalog_Amended [***ATTENTION: THIS IS AN ARCHIVED CATALOG***]

Facebook this Page (opens a new window)
Tweet this Page (opens a new window)

HRM 210 - Guest Service Management

Credits: 3
Lab/Lecture: Three lecture.

Overviews of the hotel industry, front office management, guest expectations, reservations, uniformed services, and guest accounting. Also emphasizes the importance of communication and the key role front office plays within the framework of the entire hotel.


Facebook this Page (opens a new window)
Tweet this Page (opens a new window)
Catalog Navigation
  Catalog Home
  About CCC
  General Education
  General Education Courses
  Exam Equivalency Guide
  Areas of Interest
  Degrees & Certificates
  Course Descriptions
  Student Affairs
  Faculty Credentials