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May 16, 2024
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2023-2024 College Catalog [***ATTENTION: THIS IS AN ARCHIVED CATALOG***]
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CIS 130 - IT Support Fundamentals and A+ Prep
Credits: 5
Lab/Lecture: Five lecture.
The topics in this course align with the CompTIA A+ Core Series (certification exams Core 1 and Core 2). CIS 130 is for students pursuing careers in IT support. This is a comprehensive course covering topics from hardware to operating systems, networking and security topics, troubleshooting hardware, software, and networks, as well as a look at mobile devices, virtualization, and cloud computing fundamentals. Five lecture.
Course Outcomes:
Students will be able to:
- assemble components based on customer requirements;
- install, configure, maintain, and repair PCs, mobile devices, and software for end users;
- understand the basics of networking and security forensics;
- diagnose, resolve, and document common hardware and software issues (properly and safely);
- apply troubleshooting skills;
- provide appropriate customer support;
- understand the basics of scripting, virtualization, desktop imaging, and deployment;
- navigate and configure Operating Systems.
Grading Option: May be taken for S/U credit.
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