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Dec 21, 2024
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2023-2024 College Catalog [***ATTENTION: THIS IS AN ARCHIVED CATALOG***]
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HRM 100 - Introduction to Hospitality
Credits: 3
Lab/Lecture: Three lecture.
History, policies, and procedures of the hospitality industry relating to hotel/restaurant management.
Course Outcomes:
Students will be able to:
- identify and compare the past, present and future scope of the hospitality industry by segment;
- discuss different career pathways available in the hospitality industry;
- discuss the economic implications of globalization in the hospitality industry;
- identify basic concepts of human resources, management, marketing, supervision and legal issues related to the hospitality industry;
- describe the challenges of professionally managing operations within various segments of the hospitality industry including but not limited to:F&B, hotel, restaurant, and casino;
- discuss applied social issues of ethics, law, diversity, safety, and the environment within the hospitality industry;
- interpret the role of service in the hospitality industry;
- describe the challenges of communication in the hospitality industry.
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