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Dec 04, 2024
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2024-2025 College Catalog
Google IT Support Professional Certificate
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This certificate is designed to prepare students for entry-level jobs in IT Support. This certificate is a complete program designed in collaboration with Google. The program consists of a series of three (3) CCC courses, which upon successful completion (and meeting designated Google benchmarks), will allow students to receive their Google IT Support Professional Certificate.
The Google IT Support Professional Certificate introduces learners to troubleshooting, customer service, networking, operating systems, system administration and security. No prior IT experience is needed to complete this program.
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Program Outcomes
Upon successful completion of this program, students will be able to:
- Explain different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service.
- Understand the fundamentals of modern networking technologies and protocols to an overview of the cloud to practical applications and network troubleshooting.
- Discuss the main components of an operating system and how to perform critical tasks like managing software and users and configuring hardware.
- Examine the field of System Administration and IT Infrastructure Services
- Investigate a wide variety of IT Security concepts, tools, and best practices.
Total Certificate Credit Hours:12
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